Although we take great care in the quality level and packaging of our products it may be that a product reaches you defective or becomes defective within the warranty period. The legal warranty applies to all items you buy from us. Legal guarantee means that a product is or must do what the consumer can reasonably expect from it. Some products also come with a manufacturer's warranty. This warranty does not affect the legal warranty. Before returning the product, we request that you write to us using the contact form below with a description of the problem and your invoice number. We will respond to the request within 2 working days.