• Stores in Amsterdam (NL), Utrecht (NL) and Maaseik (BE)
  • Expert sale team and customer service
  • Specialist since 2007

How is the guarantee arranged?

How is the guarantee arranged?

Although we take great care of the quality level and packaging of our products, it is possible that a product reaches you or becomes defective within the warranty period. All items you purchase from us are covered by the legal warranty. Legal guarantee means that a product is or must do what the consumer can reasonably expect from it. A factory warranty also applies to some products. This warranty does not affect the legal warranty. Before returning the product, we request that you first write to us using the contact form below with the description of the problem and your invoice number. We will respond to the request within 2 business days.

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